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Booking expires: 11min 36sec

Our Certificate II in Emergency Medical Service First Response is designed to meet the needs of workers who provide first response care in line with Australian Resuscitation Council Guidelines. It is aimed at those people who work as an emergency medical responder or workplace first responder.

Building on first aid, students learn extra skills and knowledge to give them greater confidence in responding to accidents and illness in their workplace or in the community.

Note: Students undertaking this course need to have literacy skills equivalent to year ten English.

Book your course in a location convenient to you by selecting the region in the calendar below.

Course Details


Course Duration

1 wk+ 2 wks self-paced learning


  • Working effectively in health care
  • Legal and ethical considerations
  • Pathogens and the chain of infection
  • Standard and extra precautions in infection control
  • Safe handling and disposal of clinical waste
  • Cleaning and disinfecting surfaces and equipment
  • Effective teamwork in a health care setting
  • Primary assessment of a casualty
  • Cardiopulmonary resuscitation (CPR)
  • Use of a soft bag resuscitator
  • Administration of oxygen
  • Oxygen delivery systems
  • Maintenance of oxygen
  • Basic anatomy – body and musculoskeletal systems
  • Emotionally disturbed casualties
  • Drugs and alcohol
  • Clinical Assessment
  • Poisoning and the workplace
  • Assisting with casualty movement
  • Lifting and moving a casualty
  • Use of lifting and moving aids in pre-hospital health care
  • Triage
  • Bleeding (including amputations, aseptic techniques, dressing techniques
  • Fractures
  • Chest injuries (including blast injuries)
  • Crush injuries
  • Abdominal and pelvic injuries
  • Hot and cold injuries
  • Bites and stings
  • Eye injuries
  • Medical conditions
  • Skin conditions
  • Post incident management
  • Role of the workplace first aider
  • Workplace safety
  • Risk assessment and WHS legislation
  • Designing and managing a first aid room
  • First Aid documentation
  • Planning a response to a major incident
  • Major incident debriefing


BSBMED301B Interpret and apply medical terminology appropriately

BSBWOR203B Work effectively with others

HLTAMBFC301D Communicate with clients and colleagues to support health care

HLTCSD305D Assist with client movement

HLTFA311A Apply first aid

HLTFA412A Apply advanced first aid

HLTHIR301C Communicate and work effectively in health

HLTIN301C Comply with infection control policies and procedures

HLTWHS200A Participate in WHS processes



Training Materials Provided

First aid publications, bandages, plastic CPR wallet card and dressing pack.

Recommended recertification period

The First Aid in the Workplace Code of Practice recommends that first aiders should attend training on a regular basis to refresh their first aid skills and to confirm their competencies to provide first aid.


The Australian Resuscitation Council recommendations training in CPR and Provide Advanced Resuscitation annually to maintain relevant skills. The first aid units this course are recommended to be undertaken every three years.

Recommended Product/First Aid kits

  • Keyring face shield or face mask
  • Standard or Medium Workplace kit
  • Automatic external defibrillator
  • Oxygen resuscitation equipment
  • Adult silicon resuscitators
  • Spinal boards
  • Stretchers
  • First aid room equipment

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